Dog Daddies Trevor with Crumpet the Dog

DogDaddies Privacy Policy
& GDPR Compliance

Please feel free to contact us with any further queries you might have.

Trevor & Roy
at
DogDaddies Ltd
Dog Walkers and Carers


Registered clients can access our portal here:


Privacy Policy & GDPR Compliance

This Privacy Policy describes how your personal information is collected, used, and shared when you visit dogdaddies.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • - "Cookies" are data files that are placed on your device or computer and include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
  • - "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • - "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you subscribe to our mailing list or make an enquiry through the Site, we collect the information that you provide to categorise your dog and provide the appropriate service. We refer to this information as "Client Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Client Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Client Information that we collect generally to categorise the service that you require; to allow for contact and service arrangement; for providing you with invoices. Additionally, we use this Order Information to:

Communicate with you when in line with the preferences you have shared with us, provide you with information relating to our products or services.

We use the Device Information that we collect to generally improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Device Information with third parties to help us use your Device Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Information here: www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with our News Letter or other marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at networkadvertising.org

You can opt out of targeted advertising by clicking on the Unsubscribe link in your email that you received from us.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: optout.aboutads.info.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

As a European resident you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example to collect your dog), or otherwise to pursue our legitimate business interests listed above.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@dogdaddies.com